Your Satisfaction is Our Priority
We stand by the quality of our products and want to ensure you’re completely satisfied with your purchase. Below is our refund policy to help you understand our commitment to your satisfaction.
30-Day Money Back Guarantee
At PhotoBoothLayouts.com, we offer a 30-day money back guarantee. If our product falls short of your expectations or you’re unable to use it, we’ll be happy to issue a refund. Here’s how our refund process works:
1. Contact Us First
Before issuing a refund, we kindly ask you to contact us first. Sometimes, a simple fix is all that’s needed to resolve any issues you might be experiencing. Our support team is here to help troubleshoot and provide solutions.
- How to Contact: Visit our Contact Page and send us a message with your order details and the issue you’re facing.
- Response Time: We aim to respond to all inquiries within 24-48 hours.
2. Attempt to Resolve
We’ll work with you to try and resolve the issue. This might involve:
- Providing additional instructions or resources.
- Offering alternative solutions or adjustments to the template.
- Guiding you through the customization process.
3. Issuing a Refund
If we’re unable to resolve the situation to your satisfaction, we’ll proceed with issuing a refund.
- Eligibility: Refund requests must be made within 30 days of your purchase.
- Process: Once approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.
- Timeframe: Refunds may take a few business days to appear on your statement, depending on your bank or credit card issuer.
4. Exclusions
Please note that our refund policy does not cover:
- Issues arising from incompatibility with unsupported software.
- Problems caused by improper use or modifications of the templates.
- Requests made after the 30-day refund period.
Our Commitment to Quality
We take pride in the quality of our templates and strive to ensure they meet your expectations. Your feedback is valuable to us, and we use it to continually improve our products and services.
Need Help?
If you have any questions about our refund policy or need assistance, please visit our Contact Page and reach out to us. We’re here to ensure you have the best experience with PhotoBoothLayouts.com.
Thank you for choosing PhotoBoothLayouts.com. Your satisfaction is our top priority!